Straight answers for Emerald Coast homeowners

How often should I change my air filter?

Check it monthly. Most 1-inch filters need changing every 1–3 months; homes with pets or heavy summer run time should lean toward monthly. Thicker 4–5 inch media filters often last 6–12 months. A clogged filter chokes airflow, raises your power bill, and can freeze the indoor coil.

My AC stopped cooling. What should I check first?

• Thermostat is set to Cool and below room temperature, with fresh batteries if it uses them.
• The breaker for the indoor and outdoor units hasn’t tripped. Reset once only; if it trips again, call us.
• The filter isn’t packed with dust.
• The outdoor unit is running and clear of grass, leaves, and debris.
• If you see ice on the lines or indoor coil, turn the system off and fan on, then call.

Still warm air? That’s a no-cool call. We run 24/7 and our trucks carry common parts, so most repairs finish on the first visit.

When should I schedule maintenance?

Twice a year works best here: cooling in spring before the heat arrives, and heating in fall before the first cold snap. Gulf Coast systems run hard most of the year, so a skipped tune-up shows up fast. A maintenance visit is $195, and our maintenance plans include visits and repair savings.

What temperature should I set in summer?

Around 76–78°F when home is a comfortable, efficient range. Avoid big swings; dropping the thermostat 10 degrees doesn’t cool the house faster, it only runs longer.

Why is water around my indoor unit?

Usually a clogged condensate drain. Turn the system off to protect ceilings and floors and give us a call. Drain flushing is part of every maintenance visit.

Repair or replace?

If your system is over 12–15 years old, needs a major part, or your bills keep climbing, replacement may make sense. We show you the numbers for both and let you decide. New systems are sized with a proper Manual J load calculation, not a guess by square footage.

What does a service call cost?

The service fee is $85 per call, and repairs are quoted on-site before any work begins. Plan members save on service fees. See published pricing.

Where do you work?

We’re based at 479 Old Hwy 10 in Valparaiso and serve Niceville, Destin, Fort Walton Beach, Crestview, and the rest of Okaloosa and Walton Counties. See service areas.