Maintenance & service contract plans
Choose the protection that fits your home
Three levels of coverage. The more you’re covered, the more you save on every visit and repair.
Essentials
- 1 inspection/year
- First 2 service calls free each year
- 10% off repairs
- Priority scheduling
Add a system: +$14/mo
Enroll in EssentialsPlus
- 1 maintenance visit/year
- Service fee always waived
- 10% off repairs
- Same-day service*
- +1 year labor warranty on new systems
Add a system: +$24/mo
Enroll in PlusPremium
- 2 maintenance visits/year
- Service fee always waived
- 20% off repairs
- Same-day service*
- +1 year labor warranty on new systems
Add a system: +$34/mo
Enroll in Premium*Same-day service applies to no-cool/no-heat calls in Okaloosa County only, for Plus and Premium members. A card on file is required for all plans, billed automatically each month. Add-system pricing applies to additional systems at the same property.
À la carte pricing
No plan? No problem. Here’s what individual visits cost.
- $195Maintenance visit
- $85Inspection
- $85Service fee per call
Maintenance is billed by system type. Residential Maintenance (Gas) and Residential Maintenance (Heat Pump) are separate line items, since each system has its own checklist.
Maintenance visit vs. inspection
A maintenance visit is hands-on care that extends equipment life. An inspection is a lighter check-up, often for a second opinion, a home sale, or between full visits.
Maintenance visit, $195
- Condenser coils cleaned
- Condensate drain flushed & pump tested
- Refrigerant charge checked to manufacturer spec
- Suction & head pressures tested, as needed
- Electrical connections inspected & tightened
- Capacitor tested (MFD recorded); contactor inspected
- Blower motor & wheel inspected, amp draw checked
- Thermostat calibration & operation
- Airflow / static pressure check
- Moving parts lubricated; safety controls tested
- Ductwork visually inspected
- Gas: burner, heat exchanger, flue, ignition; flame sensor cleaned
- Heat pumps: reversing valve & defrost cycle tested
- Full written report
Inspection, $85
- Visual system check & heating/cooling cycle test
- Condensate pump checked
- Refrigerant charge & pressures checked, as needed
- Electrical, capacitor & contactor checked
- Blower motor, wheel & amp draw checked
- Thermostat, airflow & static pressure checked
- Safety controls & ductwork checked
- Gas & heat pump components checked
- Filter checked (not replaced)
- Written report & recommendations
No cleaning, parts replacement, or adjustments.
Filters are not included. Bring your own or ask about add-on filter service.
What’s in each repair tier
Plan discounts (10% or 20%) apply to every tier.
Minor repairs
- Capacitor or contactor replacement
- Drain line clearing / condensate pump service
- Thermostat troubleshooting or replacement
- Basic sensor, wiring, or electrical connection repair
Standard repairs
- Blower motor or condenser fan motor
- Control board replacement
- Igniter / flame sensor / inducer motor
- Advanced electrical troubleshooting
- Capacitor + contactor combined failure
Major repairs
- Refrigerant leak diagnosis, repair & recharge
- Compressor electrical diagnostics & repair
- TXV / metering device or reversing valve
- Heat exchanger repair
- Advanced system diagnostics
Example: a Standard repair costs $585 with no plan. A Plus member saves $58. A Premium member saves $117 and skips the $85 service fee.
Additional charges may apply for distributor warranty processing fees, and for parts if the system isn’t under an active manufacturer parts warranty.
What you actually pay
One example year, one system: one maintenance visit and two Standard repairs ($585 each), each on a separate service call.
| Line item | No plan | Essentials | Plus | Premium |
|---|---|---|---|---|
| Plan cost (12 months) | $0 | $324 | $432 | $540 |
| Maintenance visit | $195 | $110* | Included | Included |
| Service fees (2 calls) | $170 | $0 | $0 | $0 |
| 2 Standard repairs | $1,170 | $1,053 | $1,053 | $936 |
| Total for the year | $1,535 | $1,487 | $1,485 | $1,476 |
*Essentials includes an inspection. Upgrading it to a full maintenance visit is $110. Premium also includes a second maintenance visit (a $195 value) not counted above. Savings scale with usage: more or larger repairs tip the math further in your favor. Plus and Premium members also get an extra labor-warranty year (a $1,200 value) the year they install a new system. Illustration only. Actual repair pricing is quoted on-site.
